Privacy Policy – CCGA for App Users
1. Introduction
The Children's Court Guardian Agency (CCGA) has been established to act as a voice for children and young people who are subjects of public law and adoption proceedings before the courts in Northern Ireland. A Guardian ad litem (social worker) is appointed by the court to represent the child or young person.
Our role is to:
- Safeguard and promote the welfare of children;
- Give advice to the family courts;
- Make provision for children to be represented;
- Provide information, advice, and other support for children and their families.
This Privacy Notice applies to the following mobile applications owned by CCGA and developed by Sugar Rush Creative Limited:
- CCGA - Pre-Schooler
- CCGA - About Me
- CCGA - Feedback
These apps are used to gather feedback from your experience so that we at CCGA can improve our services.
2. The use of the App and your Information
The CCGA - Pre-Schooler, CCGA - About Me, and CCGA - Feedback apps are developed by Sugar Rush Creative Limited for use by CCGA. Please note that these apps are not used to collect personal data.
2.1 What types of data do we collect?
When using this app, we will be collecting data related to your experience with the Guardian at CCGA.
2.2 Why do we collect data?
We use this app to gather feedback from your experience so that CCGA can improve its services. You will be asked a series of questions about your experience.
2.3 Where do we collect this information from?
Once you submit your feedback using the app, an email will be generated and sent to the CCGA Feedback Officer.
2.4 How will we use this information?
We will use this information to inform decision-making and improve our services to children and young people. It will also be used for statistical and reporting purposes.
3. User Rights and Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your feedback data is handled, please contact us using the following details:
Address:
James House, 1st Floor
2-4 Cromac Avenue
Belfast BT7 2JA
Telephone:
Tel: 0300 555 0102 (select option 1)
Email:
For privacy inquiries, please contact us at: admin@nigala.hscni.net.
For technical support related to the app, please contact Sugar Rush Creative Limited at: apps@wearesugarrush.co.
4. Changes to our privacy notice
We keep this Privacy Notice under regular review and update it as necessary. Any changes will be published on this document and reflected in the apps.
5. Terms and Conditions
By using the CCGA - Pre-Schooler, CCGA - About Me, or CCGA - Feedback apps, you agree to the terms outlined in this Privacy Policy. You consent to the processing of non-personal feedback data as described and warrant that all data provided by you is accurate.